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Profit, that’s the bottom line for our valued customers. To maximize the Return On Investment for our customers we offer many services guiding them from equipment installation and start up to monthly preventative maintenance service. Carolina Pride is the Exclusive PDQ LaserWash Distributor for North and South Carolina. We have the largest and best trained carwash service department in the Carolinas. We are constantly making investments in technology, people, and procedures to provide the best and most responsive service and support for our customers.
Our Commitment To You!
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Our service technicians participate in bi-weekly recurrent Training programs. |
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Our goal is to return service calls within 20 minutes of the original call. |
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Each service vehicle is equipped with a GPS receiver and transmitter. |
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This technology allows our dispatchers to immediately find and send the nearest Service Technician in response to a service request. |
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Our average service request response time is less than three hours. |
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This quick response time means less down time, which also means more revenue and profit for our customers. |
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Three service technicians on call for after hours and weekend service. |
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Answering service available twenty-four hours a day, seven days a week. |
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Modern service dispatch software program that allows us to track, in detail, every aspect of service performed for each of our customer’s locations. |
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After hours calls are ‘time and date stamped’
- documenting the time any service request is received
- the time the Service Technician is paged
- the time the Service Technician returns the page |
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Maintenance Agreements
Carolina Pride offers several Maintenance Agreements to allow customers the flexibility of choosing the program that fits their individual needs.
Our Preventative Maintenance Agreements will: |
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Reduce or eliminate major repairs by fixing them before they create expensive damage |
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A decline in emergency service request and reduced down time |
For pricing information, please contact our service department at 1 (800) 421-5119 or fill out our contact form.
Service Map
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